Below you will find examples of retail jobs and position requirements. Once positions are determined by the various retailers who will be located at 25th Street Station, jobs will be posted through the Mayor’s Office of Employment Development. Check back!
Cashier
Essential Functions
- Provides customer service
- Maintains area of responsibility
- Operates equipment, such as a cash register and related tools
- Processes customer transactions
Competencies
- Point of Sale – Follows proper procedures, laws and regulations when selling an item
- Front End – Monitors, cleans and stocks the area, reports complaints
- Judgment – Makes effective choices
- Customer Centered – Serves the customer
- Results – Ensures work is completed correctly
- Planning – Plans to improve, accepts responsibility
- Communication – Shares information, listens and learns
- Ethics – Follows company policies, shows integrity and reports unethical and compliance issues
- Adaptability – Adapts to changing works demands and stays focused when faced with challenges
Physical Requirements
- Visually verifies information, often in small print
- Reads information, often in small print
- Moves, lifts or carries merchandise weighing up to 25 pounds
- Grasps and manipulates objects requiring fine motors skills
- Communicates effectively in person and on a phone system
Educational Requirements
- Typically, there are no educational requirements, but employers often prefer candidates with high school diplomas or equivalent
- Most cashiers are trained on the job
Salesperson
Essential Functions
- Provides customer service
- Maintains merchandise presentation
- Maintains area of responsibility
- Receives and stocks merchandise
Competencies
- Stocking and Receiving – Follows proper procedures in a timely manner
- Judgment – Makes effective choices
- Customer Centered – Serves the customer
- Results – Ensures work is completed correctly
- Planning – Plans to improve, accepts responsibility
- Communication – Shares information, listens and learns
- Ethics – Follows company policies, shows integrity and reports unethical and compliance issues
- Adaptability – Adapts to changing works demands and stays focused when faced with challenges
Physical Requirements
- Visually verifies information, often in small print
- Reaches overhead and below the knees
- Reads information, often in small print
- Moves, lifts or carries merchandise weighing up to 25 pounds
- Grasps and manipulates objects requiring fine motors skills
- Moves up and down a ladder
Educational Requirements
- Typically, there are no educational requirements, but employers often prefer candidates with high school diplomas or equivalent
- Most salespeople are trained on the job
Receiving and Stocking
Essential Functions
- Maintains merchandise presentation
- Maintains area of responsibility
- Receives and stocks merchandise
Competencies
- Stocking and Receiving – Follows proper procedures in a timely manner when stocking, receiving and staging merchandise throughout the store
- Judgment – Makes effective choices
- Customer Centered – Serves the customer
- Results – Ensures work is completed correctly
- Planning – Plans to improve, accepts responsibility
- Communication – Shares information, listens and learns
- Ethics – Follows company policies, shows integrity and reports unethical and compliance issues
- Adaptability – Adapts to changing works demands and stays focused when faced with challenges
Physical Requirements
- Visually verifies information, often in small print
- Reads information, often in small print
- Moves, lifts or carries merchandise weighing up to 50 pounds
- Grasps and manipulates objects requiring fine motors skills
- Communicates effectively in person and on a phone system
- Creates documents and reports
- Moves up and down a ladder
- Reaches overhead and below the knees
- Enters and locates information on a computer
- Presents information to groups and individuals
Work Environment
- Moves through narrow or confined spaces
- Moves on sloping, uneven or slippery surfaces
- Works in areas with potential allergens and varying temperatures
Educational Requirements
- Typically, there are no educational requirements, but employers often prefer candidates with high school diplomas or equivalent
- Most receiving and stocking positions are trained on the job
Retail Manager
Essential Functions
- Oversees daily operations and is responsible for a specific department or shift
- Ensures store profitability
- Hiring, training and supervising
Competencies
- Applies basic mathematical concepts such as adding, subtracting, multiplying, dividing
- Knowledge of weights and measures
- Understands and responds appropriately to basic customer and employee inquiries.
- Read, write and communicate sufficiently to perform job functions
- Operates store equipment in assigned area
- Interprets price tag and UPC information
Physical Requirements
- Ability to move throughout all areas of the store
- Move objects up to and exceeding 200 pounds with reasonable accommodations
Educational Requirements
- Most employers value and require previous sales experience
- An educational foundation, including accounting, marketing, business and management courses will aid employees
- Managers should have computer experience and be adept at using a store’s computers which often run the cash register and inventory system
- A degree in business or management will provide excellent skills to succeed as a retail manager